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How toko110 Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and how we keep that data under your control.

Account data protectionDANA, OVO, GoPay payment privacyYour right to request, update or remove dataCookie and device data explainedIndonesia-region data handling
toko110 How toko110 Handles Your Personal Data
DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Controls

We protect your account data and payment records using encryption in transit and at rest. Cookies help us keep your session active and remember your preferred wallet — DANA, OVO, or GoPay — so you are not re-entering details on every visit. You can manage cookie preferences in your browser settings at any time.

Encryption in Transit

All data moving between your device and our platform is encrypted. This covers login credentials, payment details submitted via DANA, OVO, or GoPay, and account activity.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. We do not use cookies to build advertising profiles or share browsing data with ad networks.

Data Retention

We keep your account data for as long as your account is open and for the period required by applicable law after closure. When retention is no longer required, data is deleted securely.

Your Access Rights

You can request a copy of the personal data we hold, ask us to correct inaccurate records, or ask for deletion where local law permits. Contact support to start that process with identity verification.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct, or delete your personal data — or if you have any question about how we process your account or payment information — our support team handles privacy requests directly. Reach us through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat window from the account page to submit a privacy request or ask about your stored data. We handle privacy queries through the same chat channel.
Email Support Send your data access or deletion request to our support email. Include your registered account name so we can locate and process your request without delay.
Account Settings You can update your personal details directly inside your account profile page. For deletion or data-export requests, contact support — those require identity verification first.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how toko110 collects, stores, and handles your data. If your question is not covered here, contact support directly through live chat or email.

We collect your name, email address, and the account information you enter at registration. We do not collect data beyond what is needed to create and verify your account.

We record transaction references and wallet identifiers to verify and process each deposit or withdrawal. We do not store your full wallet PIN or password — those stay with your e-wallet provider.

We share data only with payment processors and platform service providers who need it to operate specific services. All third parties are bound by confidentiality terms. We do not sell your data.

Contact our support team via live chat or email with your registered account name. We will verify your identity first, then process your access or deletion request as quickly as we can.

Yes, we use session and functional cookies to keep your account active and remember your wallet preference. You can disable or manage cookies through your browser settings at any time.

We retain your data for the period required by applicable law after account closure. Once that retention period ends, we delete the data securely from our systems.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.